Supervisory skills course- 2 days duration
Supervisory skills is an essential programme targeted at people in Supervisory positions and those who are aspiring to be Supervisors. The purpose of this programme is to equip people with knowledge and skills required for jobs entailing overseeing lower roles and being accountable for the performance of junior staff. It prepares people for leading and building teams, problem solving and conflict resolution. It builds coaches and motivators.
This course will equip learners with the skill to prepare job profiles, recruit, interview and select suitable staff for junior positions as well as manage performance of junior staff and guide them to manage their own performance.
Our courses
1) Customer service course
2) Customer Relationship Management
3) Sales and Marketing Techniques
4) Negotiation Strategies and Techniques
5) Supervisory skills
6) Team building skills course
7) Team Building and Performance strategies
8) Performance Management Systems
9) Credit Control
10) Finance for Non-financial Managers
2) Customer Relationship Management
3) Sales and Marketing Techniques
4) Negotiation Strategies and Techniques
5) Supervisory skills
6) Team building skills course
7) Team Building and Performance strategies
8) Performance Management Systems
9) Credit Control
10) Finance for Non-financial Managers